@book{2224,
	author = {Harrington, H. James and HARRINGTON, JAMES S.},
	title = {Administración total del mejoramiento continuo : },
	publisher = {McGraw-Hill Interamericana},
	year = {c1997},
	series = {Nuevos Temas Empresariales. Management Siglo XXI},
	address = {Santafé de Bogotá}
}