@book{2219,
	author = {Herman, Roger E. and JURKSAITIS LUKAUSKIS, ONA},
	title = {Turbulencia! : },
	publisher = {McGraw-Hill Interamericana},
	year = {c1997},
	series = {Nuevos Temas Empresariales. Management Siglo XXI},
	address = {Santafé de Bogotá}
}